Privacy policy
At VesperAureate, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you interact with our website and purchase our furniture products, including bedroom, living room, study, and dining room furniture collections.
Information We Collect
We collect the following types of information:
- Personal Identification Information: Name, email address, shipping address, and phone number when you make a purchase
- Payment Information: Credit card details and billing address (processed through secure payment gateways)
- Technical Data: IP address, browser type, device information, and cookies
- Usage Data: Pages visited, products viewed, and shopping cart activity
- Communication Data: Correspondence through email and customer service inquiries
How We Use Your Information
Your information is used for the following purposes:
- Process and fulfill your furniture orders
- Provide customer support and respond to inquiries
- Send order confirmations and shipping notifications
- Improve our website functionality and user experience
- Send marketing communications (only with your explicit consent)
- Prevent fraud and ensure website security
- Comply with legal obligations
Data Storage and Retention
We store your personal data on secure servers and retain it only for as long as necessary to fulfill the purposes outlined in this policy. Order information is typically retained for 7 years to comply with legal and tax obligations. You may request data deletion at any time by contacting us at [email protected].
Data Protection Measures
We implement comprehensive security measures to protect your data:
- SSL encryption for all data transmissions
- Secure payment processing through PCI-compliant providers
- Regular security assessments and monitoring
- Limited employee access to personal data
- Data anonymization where possible for analytics
Third-Party Data Sharing
We may share your information with trusted third parties only when necessary for:
- Payment processing (e.g., credit card companies)
- Order fulfillment and shipping carriers
- Legal compliance and fraud prevention
- Website analytics and performance monitoring
All third-party providers are contractually obligated to protect your data and comply with privacy regulations.
Your Rights
Under applicable privacy laws, you have the right to:
- Access your personal data
- Correct inaccurate information
- Request data deletion
- Object to data processing
- Data portability
- Withdraw consent for marketing communications
To exercise these rights, please contact us at [email protected].
International Data Transfers
As an international e-commerce business, your data may be transferred to and processed in countries outside your residence. We ensure all international data transfers comply with applicable data protection laws and implement appropriate safeguards.
Policy Updates
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly. Continued use of our website constitutes acceptance of any changes.
Contact Information
For any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at [email protected].